1. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotions, processing may take longer.
2. Shipping Methods
We partner with reputable carriers to offer standard and expedited shipping options. Shipping times vary based on destination, chosen method, and product availability.
3. Delivery Estimates
4. Order Tracking
Once your order ships, you’ll receive a tracking number to monitor delivery progress. Tracking information may take up to 24 hours to update.
5. Packaging & Handling
All products are securely packaged to protect against damage during transit. Fragile items are double-checked before dispatch.
6. Lost or Damaged Items
If a shipment is delayed, lost, or arrives damaged, we will work with the carrier to investigate and arrange a replacement or refund according to our return guidelines.
7. International Shipping
International orders may incur customs duties or taxes imposed by the destination country. Customers are responsible for these additional charges.
8. Policy Updates
We may revise this Shipping Policy to reflect changes in carriers, costs, or operational processes. Updates are effective immediately upon posting.